In September 2003, the FBI raid the offices of Medical Manager Corporation. Singer receives an urgent call from his company's resident attorney, Lisa, informing him that federal agents, armed with a search warrant, have taken control of the entire facility, shut down all communications, and are searching the premises. As he arrives at the office, he’s met with helicopters, law enforcement vehicles, and agents swarming the area.

Singer feels bewildered by the raid, unable to comprehend why it’s happening. Upon meeting with the agents, he learns that they are investigating the company's executives, including individuals from WebMD and Medical Manager, as well as some accounting personnel. The raid seems connected to an internal investigation into kickback schemes led by an employee named Bobby Davids. Singer remains calm throughout, trusting that the truth will prevail, confident he’s done nothing wrong.

As the day progresses, agents seize all documents, files, and computer data. Reflecting on the situation, Singer embraces surrender, realizing that he can only control his response, not the outcome. Despite the chaos, he remains peaceful, even expressing gratitude to the agents for their professionalism.