Jon Ronson describes shame as the primary tool in both criminal justice and social media justice campaigns. What does the use of shame to achieve justice say about the values of modern society?

What role should shame play when considering when and how to pursue justice? How does shame affect other aspects of society, such as mental health, freedom of speech, public safety, and creativity?

Ronson does not present any antidotes to public shaming on social media. What alternatives might there be and how could changes to this online ecosystem contribute to a more just society?