Chapters 1-3

Reading Check

1. Gladstone’s shoe store (Chapter 1)

2. Murray Castlebaum (Chapter 1)

3. Her father, Jim (Chapter 1)

4. She is an Emergency Room (ER) Nurse. (Chapter 2)

Short Answer

1. Jenna is a quick learner and becomes good at selling shoes through Murray, her boss, who teaches her about customer service and quality. Jenna communicates well with customers and knows how to make each one feel special. She is also skilled at working with fussy children in the store. For example, she can calm children by having a “breath-holding contest.” (Chapter 1)

2. Jenna is estranged from her father. She is embarrassed and ashamed of his intoxicated behavior. Aside from his alcohol addiction, Jenna is resentful of her father’s failure to answer her letters and keep his promises to her. (Chapter 1)

3. Jenna does not yet feel confident in her driving abilities. She only recently received her driver’s license and feels panicked when Mrs. Gladstone asks her to drive her Cadillac. She tries to explain to Mrs. Gladstone that she has only driven her own Honda. (Various chapters)

Chapters 4-6